
Community Transport Services Tasmania: Transport Solutions in Northern Tasmania
If you reside in Northern Tasmania accessing medical appointments or social activities can present challenges. This can be made worse when age, health conditions, or other factors limit the use of private vehicles or public transport.
Community Transport Services Tasmania (CTST) provide government subsidised services to eligible individuals. As a trusted not-for-profit organisation with over 30 years of experience, CTST provides affordable, door-to-door, shared transport services that enable individuals to maintain independence, remain connected, and participate in their communities.
Services Offered by CTST
CTST focuses on supporting individuals aged over 65 and younger people with health conditions that have been referred by Tasmanian Community Care Referral Service. A dedicated team, including trained volunteer drivers, delivers door to door transport across Tasmania, with a significant presence across Tasmania.
Key services available include:
- Door-to-Door Transport — Ideal for transporting you to medical appointments, pharmacy visits, shopping, or social visits. Clients are collected from their home and taken to their destination. This includes multi-stop journey.
- Group Social Outings — Organised “Out and About” trips offer opportunities to socialise with others whilst enjoying morning tea or lunch.
- Affordable and Subsidised Fares — Government subsidies keep costs low and flexible to accommodate varying needs.
Why Choose Community Transport Services Tasmania CTST?
CTST stands out through its strong community orientation. Located at 3/53 Charbooday Drive, Youngtown, the organisation is firmly established in the greater Launceston area while operating state-wide. Clients frequently commend the professional yet compassionate drivers who ensure a comfortable journey.
Who Benefits from CTST Services?
These services are beneficial for:
- Older adults seeking to maintain independence and social engagement
- Individuals who are uncomfortable with driving long distances
- Family members can rest easy knowing their loved ones can get to and from appointments safely
- People who can’t drive and have a condition that prevents using public transport
- People who can’t drive and are living in an area without access to public transport
The emphasis is on promoting independence and wellbeing.
CTST also depends on the contribution of volunteers; those interested in supporting their community are encouraged to get in contact regarding the types of volunteering roles available.
Frequently Asked Questions
Q1: Are CTST services affordable?
Yes. Government subsidies ensure fares remain significantly lower than taxis or rideshare options, making regular travel financially sustainable.
Q2: Is travelling with CTST safe ?
Safety is paramount. Vehicles are regularly maintained and comprehensive safety protocols are in place. Drivers hold Working with Vulnerable People cards, receive RACT and other training.
Q3: Does CTST help reduce social isolation?
Certainly. In addition to shared door-to-door transport, organised group outings foster social interaction and support mental wellbeing in a welcoming environment.
Q4: Am I eligible for CTST Transport?
You are eligible for CTST transport if you:
- Have a Support at Home Package
- Have a Commonwealth Home Support Package
- Are under 65 with a health condition referred by the Tasmanian Community Care Referral Service
- Are over 18 years of age
If you don’t have this, you can contact My Aged Care on 1800 200 422 to discuss your options (over 65 or over 50 indigenous).
Q5: Is the service suitable for me?
We are an entry level service. Passengers need to be able to self-manage and get themselves and their belongings inside the vehicle without assistance or must bring someone (over 18 years of age) to assist them. Registered helpers can travel at no extra cost.
Contact Community Transport Services Today (CTST) Today
Community Transport Services Tasmania removes transport barriers, allowing you to engage fully in community life allowing you to remain independent.
To obtain further information, please contact CTST on 1800 781 033 (new clients and volunteers). Alternatively, visit the CTST website below. Take the first step towards maintaining your independence—get in touch today
OFFICE LOCATIONS
- HOBART SURROUNDS: 320 Main Road GLENORCHY TAS 7010
- KINGSTON & CHANNEL/HUON VALLEY: Shop 6,7 John Street, KINGSTON TAS 7050
- WEST COAST: 25 Cutten Street, QUEENSTOWN TAS 7467
- NORTH WEST, BURNIE & SURROUNDS: 15-19 Eastland Drive, ULVERSTONE TAS 7315
- LAUNCESTON & SURROUNDS: 3/53 Charbooday Drive, YOUNGTOWN TAS 7249
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Youngtown, Tasmania 7249






