Round Shower Stool

Shipping Guide & Estimated Delivery Times

Delivery

Aged Care Made Easy uses a range of delivery services which offer our customers the best service and the lowest cost. Shipping costs will be calculated based on weight and shipped as soon as possible. If your goods are out of stock, we will notify you within 24 business hours.

Track and Trace

We provide tracking details by email on the day that your order is dispatched. You will be able to track your order online with this information

Special Events / Holidays

Aged Care Made Easy will close on NSW Public Holidays as will some of our courier services.  This may cause a delay on deliveries sent around these times. ACME operates on reduced staff during the Christmas period.  This means we will not be available to process your order as quickly as usual.

Locations We Ship To

We ship to all locations in Australia.

Estimated Delivery Times

Aged Care Made Easy will always endeavour to provide you with the quickest and best delivery service.  If the product you have purchased is placed on backorder you will be notified within 24 working hours of an ETA by email.

As courier services vary slightly we have estimated the delivery times once your product has been dispatched from our warehouse in Sydney, NSW.

Sydney Metro 1 to 2 days

Gosford / Central Coast / Wollongong / Newcastle / Blue Mountains 2 to 3 days

Melbourne / Brisbane / Gold Coast 2 to 3 days

Adelaide 2 to 3 days

Hobart 2 to 5 days

Darwin / Perth 4 to 6 days

Central and North Queensland 4 to 5 days

Rural and Remote Areas up to 7 days

*Please note the above are estimates only.

Product Returns

Should you wish to return a product please complete the request to return form below within 14 days from the date your order was shipped.

In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.

If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition.  The original postage price will not be refunded.

If the product comes in a specific box, we request that you do not affix any labels or tape to the box and that you wrap the box before sending it back to us.  Note however, you are not required by law to return the goods in original packaging.

You are required to source your own delivery of the product back to us. We recommend you use a service which provides you with proof of delivery. Once the item is returned you will be refunded within 7 working days less the original freight cost and any restocking fees.

If you are requesting an exchange of a product you will be required to pay the freight cost of shipping this product to you.

PLEASE NOTE: For Health and Hygiene reasons we do not accept returns or refunds on any of the following types of products unless they are faulty and within warranty:

• Bathroom, shower and toilet aids including urinals and bed pans
• Daily living aids that may come into contact with the mouth or body

Request a product return

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