Find Aged Care support
for you and your loved ones

You can start the process by contacting My Aged Care, either online or by phone, to arrange an assessment.

Aged Care Needs Assessment: A qualified assessor from the Regional Assessment Service (RAS)—typically a registered nurse, occupational therapist, or allied health professional—will conduct a comprehensive needs assessment. This involves:

• An in-person or virtual interview to evaluate your physical, cognitive, social, and functional needs.
• Reviewing medical history, goals for independence, and any risks (e.g., falls, isolation).
• Determining eligibility based on age (generally 65+ or 50+ for Aboriginal and Torres Strait Islander people) and whether your needs can be met through in-home support rather than residential care. The assessment focuses on your ability to perform daily activities and aims to create an individualised support plan. It’s designed to be more accessible, with options for reassessments if your needs evolve

The Australian Government subsidises a significant portion of aged care services. The level of funding you receive depends on your income and assets assessment, ensuring care remains affordable for those who need it most.

Home Care allows older people to stay in their own homes while receiving support with daily activities and health needs. Residential Aged Care provides 24/7 accommodation and care in a facility, suitable for people who require ongoing assistance and supervision.

Aged Care costs are based on several factors: the type of service, your financial situation, and the provider. Government subsidies reduce the total cost, but you may be asked to contribute through fees such as a basic daily fee, income-tested care fee, or accommodation costs.

Yes. Older Australians and their families can choose a provider that best meets their needs, location, and preferences. Comparing providers helps ensure the right balance of quality, services, and personal care.