Community Interlink Home Care Packages

Community Interlink is a local public health service alliance for Home Care Packages, Commonwealth Home Support Programme, Flexible Respite and National Disability Insurance Scheme Support Coordination. To northern and central Victoria and southern New South Wales.

Premium Home Care Package Management

Community Interlink provide comprehensive Care Management to all Home Care Package consumers, with support from three highly qualified staff.

1. Home Care Package Case Manager will support you by;

• assessing and monitoring your care needs, goals and preferences
• identifying and addressing risks to your safety, health and wellbeing
• developing your personalised Care Plan
• identifying culturally safe care and services to meet your needs within your allocated Home Care Package Budget Care Plan
• monitoring your Home Care Package Budget to ensure that your funds are being utilised correctly
• advocating for you when you need it, to ensure that your rights are upheld  providing advice when you qualify for other supports
• helping with referrals to other services when required
• partnering with you and your family or carers about your care
• completing your annual Care Plan and Home Care Agreement reviews

2. Your Service Support Coordinator will support you by:

• working closely with your Home Care Package Case Manager to ensure that you get the most out of your Home Care Package
• setting up your care and services to be delivered how and when you want them to be
• ensuring your care and services align with your other supports
• helping to reschedule, cancel or extend your care and service appointments as needed
• monitoring the quality of your care and services
• maintaining regular contact with your care and service providers
• liaising with your family members and/or your carers
• being contactable via direct phone line during office hour

All providers are thoroughly screened to ensure that they meet strict quality and safety standards.