Calling Our Helpline is Never a Wrong Number
Last week we had a call from an 85-year Tasmanian man who had put in a request for respite at the local aged care facility. Peter* had called our helpline by mistake. We listened to him for a long time and realised this was not a mistake, subconsciously this man was...
Our Aged Care Helpline is There to Help Everyone
Having a National Helpline is a great responsibility. So many seniors rely on being heard. It is a great privilege to be able to listen to those who call and actually make a small difference in their lives. By having a network of wonderful aged care consultants and...