MePACS  : Monitored Personal Alarms and Emergency Response Service

With more than 30 years’ experience in Australian healthcare, MePACS is a reliable provider of monitored personal alarm systems and 24/7 emergency response service.

Our goal is to empower people to live safely and independently by providing fast emergency assistance that is tailored to your unique needs.

Our team of local and caring trained professionals is always ready to provide immediate assistance at the press of a button, so you can confidently embrace each day knowing that you’re in safe hands.

Duty of Care

At MePACS, we genuinely value duty of care and human connection. When you choose MePACS you will be cared for by a team of dedicated and compassionate people who treat you with respect and empathy, providing effective assistance, support and peace of mind for you and your loved ones.

Rapid Emergency Response

Fast emergency response can be crucial in emergency events such as a fall, heart attack or stroke. Our 24/7 monitoring service provides a fast response by trained professionals who are experienced with handling medical emergencies every day. Staying calm, providing reassurance, and taking the right actions, they quickly get you the help you need without losing precious time.

Reducing the Impact of Falls

Falls are the main cause of injury, hospitalisation and death in Australia. People over 65 are particularly vulnerable, with nearly 1 in 3 experiencing a fall each year.

Through our efficient emergency response service MePACS contributes to reducing hospitalisations by approximately 33%. By providing immediate assistance we reduce waiting time, which helps prevent complications and further injury after a fall or another medical event.

Support for You and Your Family

Emergencies can be stressful and distressing, taking an emotional toll on everyone involved. That’s why our responders maintain communication with you until help arrives, ensuring you are well cared for and safe. Additionally, we will contact your close contacts and keep them informed about the situation, easing their worries.

Home, Mobile and Watch Alarms

MePACS offers three types of personal alarms tailored to individual needs:

Home Alarm:

The Home Alarm is a cost effective system for the home and garden. It comes with a base unit and a small waterproof device that can be worn around the home, including in high risk areas like the shower or bath.

Mobile Alarm:

The Mobile Alarm is a small portable device that can be used when going to the shops or appointments, catching up with friends, or travelling around Australia. It features a falls sensor that can automatically activate the alarm and GPS to provide your location in an emergency.

Watch Alarm:

The Solo Connect Watch Alarm is a discreet and stylish smartwatch with falls detection, GPS, 2-way communication and a range of health apps.

Providing the convenience of a single device for both home and away, the Solo connect is the perfect choice for people who prioritise their safety and value an active and independent lifestyle.

Funding is Available

MePACS is an approved provider for the Australian Government’s Home Care Package (HCP), the Commonwealth Home Support Programms (CHSP) and the NDIS Scheme.

We also provide services funded by the Victorian Government Personal Alert VIC program (PAV), and the South Australian Government Personal Alert SA program (PASA).

Why Choose MePACS?

• MePACS is 100% Australian
• Australia wide coverage, so even if you move you can stay with MePACS
• We are part of the Australian public health network – placing people over profits
• Trusted by over 50,000 clients
• A range of alarms to suit any lifestyle and budget
• Easy to use and install
• No lock in contracts

The Benefits of Monitored Alarms
Monitored alarms offer several key benefits over self-monitored or auto-dial alarms to provide faster response and a higher level of safety:

• With monitored alarms, there is a dedicated team of professionals ready to respond, even in the middle of the night. Family or friends on the other hand, are not always available to respond.
• Trained emergency responders know exactly what to do in any situation, and can act fast. Family and friends may not know what information to provide to the ambulance service or can make errors.
• Unintentional button presses or false alarms can become stressful or worrisome for loved ones.
• A monitored service keeps your relevant health data and medical history in the system. When needed, it can be provided to emergency services so that they can prioritise the call and tailor their response.
• Emergency calls from automated devices are not guaranteed to be answered by the 000 service.

Advanced Technology
MePACS personal alarms offer advanced features and capabilities to enable a fast and seamless connection to emergency responders, including:

• Falls detection
• GPS location
• 2-way voice communication
• Water resistance
• Battery alerts
• 4G technology
• User-friendly interface

Assistive Accessories

We offer additional products designed to help people with limited dexterity, mobility challenges, or vision impairments use the alarm with independence and safety.

We can provide items such as:

• Vibrating alert pendant
• Falls detection pendant
• Blow switch
• Jelly buttons with large surface area
• Key safe (outdoor padlock for storing spare house keys)

For more information about our products and services please visit our website: www.mepacs.com.au
or call our friendly team on 1800 685 329.