Compassionate Home Nursing and Palliative Care in the Illawarra
At Sisternightingale, we provide compassionate, nurse-led home nursing, aged care and palliative care across the Illawarra, including Wollongong, Shellharbour, Kiama and surrounding areas. Our mission is simple: to help people remain safe, comfortable and supported in the place they know best—home.
From complex clinical nursing to personal care and end-of-life support, our experienced local team delivers personalised care with dignity, kindness and respect. We work alongside approved aged care providers, including Trilogy Care, to help eligible clients access services through the My Aged Care Support at Home Program, including the End of Life Pathway, which provides up to $25,000 in additional funding for eligible people with rapidly changing end-of-life care needs.
At Sisternightingale, we believe exceptional care is about more than providing nursing services. We are trusted advocates who help individuals and families understand their options, navigate complex healthcare and aged care systems, and make informed decisions with confidence. Whether you are accessing privately funded care or government-funded services, we are here to guide and support you every step of the way.
With flexible care, 24/7 clinical phone support and a small team who genuinely know our clients, we provide care that is personal, responsive and centred around each individual’s goals, wishes and quality of life.
Specialised Clinical Care and Support at Home Services
Our Registered Nurses, Enrolled Nurses and dedicated care team work closely with GPs, specialists and families to provide expert clinical care tailored to each person’s individual needs.
Our services include:
- Comprehensive nursing assessments and ongoing health monitoring
- Medication management and complex medication administration
- Wound care and pressure injury prevention
- Continence assessment and management
- Chronic disease management
- Post-hospital discharge nursing and recovery support
- Care coordination and clinical advocacy
Whether you require short-term nursing support or ongoing complex care, our focus is always on helping you remain safe, independent and comfortable at home.
Sisternightingale Dedicated Palliative and End-of-Life Care
We believe everyone deserves the opportunity to receive compassionate, expert care at home if that is their choice.
Our experienced palliative care nurses provide:
- Advanced symptom management, including pain, nausea, breathlessness and anxiety
- 24/7 clinical phone support for clients and families
- Emotional, psychosocial and practical support
- Compassionate end-of-life care in the comfort of home
- Education and guidance for families and carers
- Bereavement support and follow-up care
Working alongside GPs, specialist palliative care services and community providers, we coordinate care that honours each person’s wishes while providing reassurance and support for those who matter most.
Sisternightingale Holistic Personal Care and Lifestyle Support
Exceptional care extends beyond clinical treatment. We support people to maintain their independence, dignity and quality of life through personalised assistance with everyday living.
Our services include:
- Personal care, showering, dressing and grooming
- Meal preparation and nutritional support
- Dementia and cognitive support
- Domestic assistance and household tasks
- Transport to medical appointments and community outings
- Coordination with physiotherapists, occupational therapists, dietitians, podiatrists and other allied health professionals
Every care plan is tailored to the individual, ensuring support is flexible, respectful and responsive as needs change.
Navigating the Support at Home Program and Funding
Understanding aged care funding can feel overwhelming, particularly during times of illness or when care needs are changing. At Sisternightingale, we help families understand their options and navigate the funding process with confidence.
While we are not currently an approved Support at Home provider, we work in partnership with approved providers, including Trilogy Care, allowing eligible clients to access Sisternightingale’s nursing services through their government-funded care package where appropriate.
For eligible people aged 65 years and over who are approaching the end of life, we also assist families to access the My Aged Care End of Life Pathway, which provides up to $25,000 in additional funding over approximately four months for eligible individuals with rapidly changing care needs.
We can assist with:
- Understanding available funding options
- Navigating the Support at Home Program
- Accessing the End of Life Pathway
- Liaising with approved providers
- Coordinating services with GPs and healthcare teams
- Advocating for the care and supports you deserve
Our goal is to simplify the process so you can focus on what matters most—spending meaningful time with your loved one.
Why Sisternightingale is Different
Choosing a home care provider is about more than the services offered—it’s about trust, relationships and knowing the people caring for you or your loved one genuinely have your best interests at heart.
At Sisternightingale, we are proud to be a locally owned, nurse-led service built on compassion, clinical excellence and advocacy. We intentionally remain a small provider so we can deliver personalised care with familiar faces, responsive communication and genuine continuity of care.
Families choose Sisternightingale because we offer:
- Nurse-led care, with experienced Registered Nurses overseeing every client’s clinical care.
- Specialist palliative and end-of-life expertise, supporting people to remain comfortably at home whenever possible.
- Continuity of care, with a consistent team who take the time to build trusted relationships.
- Strong advocacy, helping families understand their options and confidently navigate healthcare and aged care systems.
- Flexible care options, including privately funded services and care delivered through approved providers such as Trilogy Care.
- 24/7 clinical phone support, providing reassurance whenever advice is needed.
- Collaborative care, working closely with GPs, hospitals, specialists and allied health professionals.
- Respect for individual choice, because every person’s goals, values and wishes are unique.
We believe exceptional care is built on kindness, clinical expertise and genuine human connection. Our aim is not simply to provide nursing services, but to become trusted partners for individuals and families, offering reassurance, advocacy and compassionate care through every stage of the journey.
Contact Sisternightingale
Whether you are exploring care options for yourself or someone you love, our friendly team is here to help. We are happy to answer your questions, explain the services available and guide you through your care and funding options.
📞 0403 783 329
✉️ hello@sisternightingale.com.au
🌐 www.sisternightingale.com.au
📍 Shell Cove, New South Wales
Expert nursing. Genuine compassion. Trusted advocacy. Care that feels like family.
